Sunday, March 31, 2024

It was so hot onboard cruise ship with broken AC that guests slept outside Canada

carnival cruise air conditioning

I found one of these buttons on Saga’s Spirit of Discovery but didn’t try it out. I personally don’t feel the need to do this but if you are somebody who likes to feel airflow when you sleep it might be a good idea. Cruise ship cabins do have air conditioning and you are able to control this yourself using a thermostat in the room. On some older ships, the air conditioning can be less powerful but I’ve never been on a ship where the room wasn’t adequately cooled by the air conditioning.

Carnival Cruise Ship Air Conditioning Issues Lead to Refunds

Very few people, even the workers don’t have any idea how the systems works. Like all other air conditioners around our homes and offices, the cruise ship fundamentally works in the same way. When the ship is traveling in a warm region, it is almost as though the crew “makes up for it” by cranking up the temperature of the air conditioning system. When a ship is sailing through a region with low temperatures, the inside of the ship will often be warmer than the outside. When going on a cruise to a warm destination, many people make the clothing appropriate for hot weather, not thinking that they would require different apparel when they are actually aboard the ship. They explained that the ships don't have traditional air conditioning like in our homes.

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They said if they did, it would take another ship being pulled behind to hold the amount of air conditioning equipment you'd need. Instead, they basically run cold water (or warm) through pipes and blow air over them. That is why it just has a colder/warmer adjustment in your cabin. Second, if you in a balcony and it has gotten too hot and you want to cool it down really quick, try this. Prop your balcony fully open followed by opening your cabin door for at least 30 seconds. The outside hallway is designed to be a positive pressure area and from my experience always slightly cooler than I can ever get the cabin.

Carnival Sunshine Cruise Ship Review First-hand Expert Review - Cruise Critic

Carnival Sunshine Cruise Ship Review First-hand Expert Review.

Posted: Wed, 12 Jul 2023 15:44:59 GMT [source]

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The cruise line offered impacted passengers a 50% refund of their ticket price, industry news outlet Cruise Hive reported. A note to booked guests, “This is a follow-up to the communication you received yesterday regarding your beach cabana rental in Half Moon Cay. These are open air structures and operating an air conditioning unit was both energy inefficient and not effective. It wasn’t until the 1960s that a ship was built with air conditioning in all of the open spaces, and even then it wasn’t standard.

Changes to Half Moon Cay Villas and Cabanas

Now passengers are saying that they’re either receiving partial refunds or, in some cases, none at all. The representative did not answer additional questions regarding whether each passenger's room was equipped with remote temperature-monitoring equipment or how it would be possible to gauge the temperature of every guest room without it. While Jones had a portion of her expenses refunded and has the letter saying she'll receive a refund credit, other passengers are still waiting to hear anything. On TikTok, Sunrise passengers responding to clips of what it was like on board without AC were still commenting about their lack of refunds weeks after returning to port.

How Cold is The Air Conditioning on Cruise Ships?

carnival cruise air conditioning

While sailing in the Caribbean at the end of July, the 101,509-gross ton Carnival Sunrise has suffered repeated air conditioning issues that have created excessively hot areas of the ship, including in some guest staterooms. "I haven't received any refunds for this cruise nor been offered any," one impacted passenger, who preferred not to be identified by name, told Insider in an emailed statement. "I contacted customer service and was told I needed to email them my concerns. A representative couldn't handle my concerns. The reply email I received said that I could expect an email reply on upwards to 45 days from now." The rooms aboard cruise ships do have air conditioning, and there is a controller in each cabin that gives you the ability to manually adjust the temperature. You may find that the air conditioning on some of the earlier ships has less capability than it used to, but you won’t be on a ship where the room wasn’t suitably chilled by the air conditioning.

Carnival Sunrise's Faulty AC Causes Dangerous Heat on Ship: Passengers - Business Insider

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Posted: Mon, 28 Aug 2023 07:00:00 GMT [source]

While the cruise line mentioned that the AC issues impacted only a limited number of people, they offered these affected passengers a 50% refund of their ticket price, and some were provided with buckets of ice to try to keep cool. Amazingly the first record of air conditioning on cruise ships is back in the 1930s! The SS Victoria had air-conditioned dining rooms and some of the more expensive cabins were also air-conditioned. It wasn’t until the 1960s that a ship would be made that had air conditioning in all public areas. If you are in your balcony cabin and are wondering where your air conditioning isn’t working it may be because you have your balcony cabin door open.

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The notification is only being sent to guests who have already pre-booked a Beach Villa or Beach Cabana, and refunds are being offered. Videos from the cruise show long lines of upset customers waiting to speak with the service department about their uncomfortably hot rooms while voyaging in Grand Cayman. "A representative couldn't handle my concerns," the passenger said. "The reply email I received said that I could expect an email reply upwards of 45 days from now." 40,000 people receive my best cruise tips, insights and guides every week.

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The record heat in the Caribbean and hotter than normal ocean water strained the ship’s air conditioning unit, causing it not to work properly. Some staterooms and public venues around the cruise ship were over 80 degrees during the five-night cruise. This is the second time air conditioning failure has been reported on this particular ship this summer. The first time was on the July 24 Grand Cayman cruise, and after customer complaints, Carnival told Insider that "the main coils that led to the problem" had been replaced and the cruise line was "finishing" the rest of the repairs.

The smaller Beach Cabanas can accommodate 4 people at the rental price, with a surcharge for an additional two guests if desired. Guests renting the exclusive “Beach Villas” and “Beach Cabanas” on Half Moon Cay in the Bahamas will no longer enjoy the refreshing amenity of air conditioning during their visits. Carnival Cruise Line has reached out to guests who have booked these private retreats with an update on the amenities. In 2013, the ship, formerly named Carnival Triumph, was stranded at sea for several days due to an engine room fire. An investigation revealed that the diesel generator had been long overdue for maintenance. Passengers reported that human waste had started piling up in bags just outside their door.

Thursday evening, a water line from the main pool separated on Carnival Sensation, resulting in water entering some guest staterooms and affecting the air conditioning to the impacted area. Both problems have since been fixed and all systems are operating as normal. The air conditioning used aboard more recent cruise ships is often of a very high caliber.They lower the temperature much lower than what anybody could possibly perceive to be pleasant. Some thermostats will simply be a scale that goes from blue to red, while others will show the current temperature in the room and allow you to make adjustments. "Any guest whose cabin was not cooled to our threshold comfort level was provided a refund of 50 percent of their fare, for each day that their stateroom was impacted," the Carnival Cruise Line statement said. "Depending on the extent of the impact, different guests might have received a different total of refund, but the process and calculation was consistent on a per day basis."

King agreed to receive medical care, though she later argued with staff that she should not be required to pay due to the heat triggering her asthma, and the charges were vacated. Carnival's medical staff administered the oxygen and steroids that King needed to stabilize, took blood work and a COVID test, and performed an x-ray and an EKG. Some cruise ship cabins do have a ‘fast chill’ button which can be used to bring the temperature down fast.

I'm not sure if you saw, but some Carnival Sunshine itineraries have been updated. Never thought to do this & I have been in some pretty warm balcony cabins. It never got as cool as we would have liked even with keeping most of the lights off. I thought the promenade was warm a lot of the time as well as the Lido Marketplace.

A compressor and an inflation valve are two essential parts of your air conditioner that work together to accomplish this. First, cabins on that ship will have a slot for your card to keep lights and AC on. You don't have to use your S&S card any card will do even a business card. I know it defeats the purpose,but with the AC off with direct sun i found it almost impossible for the AC to get the temperature back down by itself. We just sailed the Magic in late May, and except for embarkation day, found the AC to be very cool-cold at night in the cabin. The Beach Villas on Half Moon Cay are an exclusive retreat for up to 8 guests per rental price, though as many as 18 guests can be accommodated at each villa (subject to additional surcharges for guests over the first 8).

Medical notes from King's pulmonologist that Insider reviewed indicate she had an "acute attack" while at sea and was still having problems with her breathing four days later. The physician's notes, taken two days after she returned home, mention the lack of air conditioning on the ship was likely a contributing factor to the severity of the attack. Sade King told Insider that her asthma was triggered so badly by temperatures in her room — which she said hovered just below 80 — that she required emergency medical attention while at sea and is still struggling to breathe properly. Asthma can be triggered by hot weather and humidity, according to the Asthma and Allergy Foundation of America. Cruise ships have heating in all public spaces and also in the cabins.

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